Customer Reviews for Car Quay LTD | Great deals on used cars in Derby, DerbyshireCar Quay

Customer reviews

What our customers say

Excellent customer service!
Excellent, customer service, smooth handover, really appreciate the full valet that was done before we took the car! They worked with us to ensure we were not left disappointed with the fina... Read More
Katherine Daly
Excellent customer service!

Excellent, customer service, smooth handover, really appreciate the full valet that was done before we took the car! They worked with us to ensure we were not left disappointed with the finance option!
Katherine Daly
Car Quay is a great car dealership with a wide selection of cars
Since my usual car dealer closed I have been looking for a replacement, and I have found it. Car Quay is a great car dealership with a wide selection of cars, the staff and owner are friendl... Read More
Chris Murphy
Car Quay is a great car dealership with a wide selection of cars

Since my usual car dealer closed I have been looking for a replacement, and I have found it. Car Quay is a great car dealership with a wide selection of cars, the staff and owner are friendly, professional and knowledgeable. Absolutely no pressure from the sales team while being on hand if you have any questions, which is a must for me. They gave me a good price for my part exchange and I picked my new car up within 48 hours of my first visit.
I will definitely be going back for my next car and recommending them to anyone who is looking to buy.
Chris Murphy
These guys are willing to go above and beyond for their customers
After having some really bad experience with previous dealers I was very apprehensive about buying from another dealer. After seeing the reviews online I called the guys at car Quay who were... Read More
Keeley Bartlett
These guys are willing to go above and beyond for their customers

After having some really bad experience with previous dealers I was very apprehensive about buying from another dealer. After seeing the reviews online I called the guys at car Quay who were all very reassuring and answered all my questions honestly and professionally. I went to test drive the car which is in amazing condition for the age, there is only one small dent on the passenger door which I wouldn't have worried about, however they told me they would get it fixed, the window mechanism on the passenger door was faulty but again they got it fixed and there was a problem with the stereo which they tried to fix but they had problems so they ordered a whole new part. As the new part was being delivered after the car was delivered to me they booked me in with the garage to have it fitted all at their expense. These guys are willing to go above and beyond for their customers, they've definitely restored my faith in car dealers.
Keeley Bartlett
Really cannot fault the aftersales care, I would highly recommend these guys
I recently bought an Audi Allroad from Car Quay, nice people to deal with when buying the car, even better when there was problem. A few weeks later I noticed a rattle on cold start, I phone... Read More
kev morris
Really cannot fault the aftersales care, I would highly recommend these guys

I recently bought an Audi Allroad from Car Quay, nice people to deal with when buying the car, even better when there was problem. A few weeks later I noticed a rattle on cold start, I phone them up and the car was quickly booked into a garage to be looked at and then repaired, no fuss, no drama, it was just repaired.
Really cannot fault the aftersales care, I would highly recommend these guys.
P.S. they are based in a lovely spot too.
kev morris
Easy car buying
Great company to deal with, no stress or pressure and answered my many questions. Craig was first class as we're the rest of the team when I collected the car. I was surprised at how nice the cars t... Read More
James Griffiths
Easy car buying
Great company to deal with, no stress or pressure and answered my many questions. Craig was first class as we're the rest of the team when I collected the car. I was surprised at how nice the cars that they had on the forecourt were. The showroom and office has a real nice vibe to, not your typical car dealership setting. Easy car buying.
James Griffiths
I will certainly be returning in the future, Vehicle
We bought our car, an Honda S2000, in May during the Corona pandemic, I spoke with Craig at Car Quay who informed us of the procedures that they had put in place for the viewing and test driving of ca... Read More
Neil Batty
Vehicle
I will certainly be returning in the future, Vehicle
We bought our car, an Honda S2000, in May during the Corona pandemic, I spoke with Craig at Car Quay who informed us of the procedures that they had put in place for the viewing and test driving of cars. We took the car out on our own and afterwards, agreed to buy as long as a few issues were resolved. One was that there were three small tears in the roof, Craig said he would get someone to repair them and if this was not possible he would replace it. And good to his word, the guy who looked at the roof said it needed a new roof and as of today that is what it has had. I took the car with the torn roof with mutual agreement and due to what's happening at the moment it as taken until now for the roof to arrive and be fitted by an authorised roof specialist. I have nothing but positive comments to say about Craig and Car Quay as a company. There is no pressure sell and everything is relaxed and friendly. If you are looking for a quality used car then checked these guys out. I will certainly be returning in the future.
Neil Batty
Vehicle
Lovely car, lovely people, lovely team
I have to say Jamie and the Team at CuaQcar went above and beyond. I purchased my beautiful Mercedes in January 2021. Extremely helpful and made the process seamless. I had an issue with the car just ... Read More
Debbie Ramsden
Lovely car, lovely people, lovely team
I have to say Jamie and the Team at CuaQcar went above and beyond. I purchased my beautiful Mercedes in January 2021. Extremely helpful and made the process seamless. I had an issue with the car just after purchase, not a problem at all, resolved immediately. Lovely car, lovely people, lovely team. I have recommended to my son and his girlfriend. Thanks Jamie, Debbie
Debbie Ramsden
I was delighted with the service I received, Vehicle
I was delighted with the service I received from the team at Car Quay. They are a friendly and professional team, extremely helpful and made the whole process when selling my car straightforward. I re... Read More
Lucinda Smith
Vehicle
I was delighted with the service I received, Vehicle
I was delighted with the service I received from the team at Car Quay. They are a friendly and professional team, extremely helpful and made the whole process when selling my car straightforward. I recommend them without question. A big thank you from me!
Lucinda Smith
Vehicle
Would 100% recommend, Vehicle
Dealt with Jamie at car quay and what can I say, superb customer service from start to finish. Had some minor issues with the car nothing severe and Jamie put these right for me and all at there expen... Read More
Dieter Franks
Vehicle
Would 100% recommend, Vehicle
Dealt with Jamie at car quay and what can I say, superb customer service from start to finish. Had some minor issues with the car nothing severe and Jamie put these right for me and all at there expense. Would 100% recommend purchasing a vehicle from here, they really know how to look after there customers. Thanks again Jamie.
Dieter Franks
Vehicle
Very open and trust worthy, Nissan 350Z
I purchased my Nissan 350Z (my pride and joy) from here 3 weeks ago, lovely staff. Jamie kept me in the loop when we were sorting out the purchase of my car which was nice. The guys there came across ... Read More
Mathew Sabin
Nissan 350Z
Very open and trust worthy, Nissan 350Z
I purchased my Nissan 350Z (my pride and joy) from here 3 weeks ago, lovely staff. Jamie kept me in the loop when we were sorting out the purchase of my car which was nice. The guys there came across as very open and trust worthy which is rare for the motor trade. Lovely location too. Overall I'm very pleased with my purchase and I'd recommend giving them a try if they have a car your looking for.
Mathew Sabin
Nissan 350Z
Highly recommended, Vehicle
Very professional and hardworking car dealership. I highly recommend these guys. Jamie and Craig went above and beyond to not only find us a nice car at a very reasonable price, but to also rectify so... Read More
Christopher Lawman
Vehicle
Highly recommended, Vehicle
Very professional and hardworking car dealership. I highly recommend these guys. Jamie and Craig went above and beyond to not only find us a nice car at a very reasonable price, but to also rectify some very slight warranty issues we had with the vehicle. Highly recommended.
Christopher Lawman
Vehicle