Reviews Home

Customer reviews

What our customers say
  • These guys are willing to go above and beyond for their customers
      After having some really bad experience with previous dealers I was very apprehensive about buying from another dealer. After seeing the reviews online I called the guys at car Quay who were... Read More
    Keeley Bartlett
    These guys are willing to go above and beyond for their customers
     
    After having some really bad experience with previous dealers I was very apprehensive about buying from another dealer. After seeing the reviews online I called the guys at car Quay who were all very reassuring and answered all my questions honestly and professionally. I went to test drive the car which is in amazing condition for the age, there is only one small dent on the passenger door which I wouldn't have worried about, however they told me they would get it fixed, the window mechanism on the passenger door was faulty but again they got it fixed and there was a problem with the stereo which they tried to fix but they had problems so they ordered a whole new part. As the new part was being delivered after the car was delivered to me they booked me in with the garage to have it fitted all at their expense. These guys are willing to go above and beyond for their customers, they've definitely restored my faith in car dealers.
    Keeley Bartlett
  • Car Quay is a great car dealership with a wide selection of cars
      Since my usual car dealer closed I have been looking for a replacement, and I have found it. Car Quay is a great car dealership with a wide selection of cars, the staff and owner are friendl... Read More
    Chris Murphy
    Car Quay is a great car dealership with a wide selection of cars
     
    Since my usual car dealer closed I have been looking for a replacement, and I have found it. Car Quay is a great car dealership with a wide selection of cars, the staff and owner are friendly, professional and knowledgeable. Absolutely no pressure from the sales team while being on hand if you have any questions, which is a must for me. They gave me a good price for my part exchange and I picked my new car up within 48 hours of my first visit.
    I will definitely be going back for my next car and recommending them to anyone who is looking to buy.
    Chris Murphy
  • Excellent customer service!
      Excellent, customer service, smooth handover, really appreciate the full valet that was done before we took the car! They worked with us to ensure we were not left disappointed with the fina... Read More
    Katherine Daly
    Excellent customer service!
     
    Excellent, customer service, smooth handover, really appreciate the full valet that was done before we took the car! They worked with us to ensure we were not left disappointed with the finance option!
    Katherine Daly
  • The buying experience was probably the best I’ve ever had
      I purchased an Audi from Carquay and in all honesty the buying experience was probably the best I’ve ever had. No pressure tactics just a hassle free, relaxed experience. Unfortunately... Read More
    Andy
    The buying experience was probably the best I’ve ever had
     
    I purchased an Audi from Carquay and in all honesty the buying experience was probably the best I’ve ever had. No pressure tactics just a hassle free, relaxed experience. Unfortunately unbeknown to the dealer and myself, the car I purchased had a few issues. Jamie, Craig, Meg and the rest of the team were fantastic in trying to get things resolved. In the end there were a few options which ended up with them offering to buy the car back. It was a tough decision but everyone was open and honest throughout. I ended up getting a full refund, but none of this tarnished the buying experience. We parted ways but would definitely buy from Car Quay again, if the right car came up. It’s refreshing to deal with a team of people, rather than a faceless corporation.
    Andy
  • I bought a BMW X3 from these guys and I'm VERY pleased
      I bought a BMW X3 from these guys and I'm VERY pleased. I travelled 100 miles to view and purchase the car and I did this because Craig made it very easy and we did most communication via em... Read More
    Andy Clarke
    I bought a BMW X3 from these guys and I'm VERY pleased
     
    I bought a BMW X3 from these guys and I'm VERY pleased. I travelled 100 miles to view and purchase the car and I did this because Craig made it very easy and we did most communication via email which I preferred. I paid a small deposit and booked to collect the car at the weekend. We viewed and test drove the car and I bought and then drove home. We were probably in their office for just 10 minutes and Megan made this very easy and made us feel welcome. I had a couple of problems however they have been resolved and I can HIGHLY recommend this Company, particularly Craig and Megan!! A good Business creates a happy customer! I am VERY HAPPY!!! Also what a fantastic location!
    Andy Clarke
  • I was delighted with the service I received, Vehicle
    I was delighted with the service I received from the team at Car Quay. They are a friendly and professional team, extremely helpful and made the whole process when selling my car straightforward. I re... Read More
    Lucinda Smith
    Vehicle
    I was delighted with the service I received, Vehicle

    I was delighted with the service I received from the team at Car Quay. They are a friendly and professional team, extremely helpful and made the whole process when selling my car straightforward. I recommend them without question. A big thank you from me!

    Lucinda Smith
    Vehicle
  • Lovely car, lovely people, lovely team
    I have to say Jamie and the Team at CuaQcar went above and beyond. I purchased my beautiful Mercedes in January 2021. Extremely helpful and made the process seamless. I had an issue with the car just ... Read More
    Debbie Ramsden
    Lovely car, lovely people, lovely team

    I have to say Jamie and the Team at CuaQcar went above and beyond. I purchased my beautiful Mercedes in January 2021. Extremely helpful and made the process seamless. I had an issue with the car just after purchase, not a problem at all, resolved immediately. Lovely car, lovely people, lovely team. I have recommended to my son and his girlfriend. Thanks Jamie, Debbie

    Debbie Ramsden
  • I will certainly be returning in the future, Vehicle
    We bought our car, an Honda S2000, in May during the Corona pandemic, I spoke with Craig at Car Quay who informed us of the procedures that they had put in place for the viewing and test driving of ca... Read More
    Neil Batty
    Vehicle
    I will certainly be returning in the future, Vehicle

    We bought our car, an Honda S2000, in May during the Corona pandemic, I spoke with Craig at Car Quay who informed us of the procedures that they had put in place for the viewing and test driving of cars. We took the car out on our own and afterwards, agreed to buy as long as a few issues were resolved. One was that there were three small tears in the roof, Craig said he would get someone to repair them and if this was not possible he would replace it. And good to his word, the guy who looked at the roof said it needed a new roof and as of today that is what it has had. I took the car with the torn roof with mutual agreement and due to what's happening at the moment it as taken until now for the roof to arrive and be fitted by an authorised roof specialist. I have nothing but positive comments to say about Craig and Car Quay as a company. There is no pressure sell and everything is relaxed and friendly. If you are looking for a quality used car then checked these guys out. I will certainly be returning in the future.

    Neil Batty
    Vehicle
  • Highly recommended, Vehicle
    Very professional and hardworking car dealership. I highly recommend these guys. Jamie and Craig went above and beyond to not only find us a nice car at a very reasonable price, but to also rectify so... Read More
    Christopher Lawman
    Vehicle
    Highly recommended, Vehicle

    Very professional and hardworking car dealership. I highly recommend these guys. Jamie and Craig went above and beyond to not only find us a nice car at a very reasonable price, but to also rectify some very slight warranty issues we had with the vehicle. Highly recommended.

    Christopher Lawman
    Vehicle
  • Very open and trust worthy, Nissan 350Z
    I purchased my Nissan 350Z (my pride and joy) from here 3 weeks ago, lovely staff. Jamie kept me in the loop when we were sorting out the purchase of my car which was nice. The guys there came across ... Read More
    Mathew Sabin
    Nissan 350Z
    Very open and trust worthy, Nissan 350Z

    I purchased my Nissan 350Z (my pride and joy) from here 3 weeks ago, lovely staff. Jamie kept me in the loop when we were sorting out the purchase of my car which was nice. The guys there came across as very open and trust worthy which is rare for the motor trade. Lovely location too. Overall I'm very pleased with my purchase and I'd recommend giving them a try if they have a car your looking for.

    Mathew Sabin
    Nissan 350Z
  • Would 100% recommend, Vehicle
    Dealt with Jamie at car quay and what can I say, superb customer service from start to finish. Had some minor issues with the car nothing severe and Jamie put these right for me and all at there expen... Read More
    Dieter Franks
    Vehicle
    Would 100% recommend, Vehicle

    Dealt with Jamie at car quay and what can I say, superb customer service from start to finish. Had some minor issues with the car nothing severe and Jamie put these right for me and all at there expense. Would 100% recommend purchasing a vehicle from here, they really know how to look after there customers. Thanks again Jamie.

    Dieter Franks
    Vehicle